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As somebody who worked with them as a client, I can confirm this. There is currently a spec-level bug with their core Pillar engine and it was essentially bounc

by throwaway122095 4y ago

As somebody who worked with them as a client, I can confirm this. There is currently a spec-level bug with their core Pillar engine and it was essentially bounced between several different teams and ultimately ignored as nobody's problem.

ynniv 4y ago
Unlike all of the "modern tech company" problems which are never ignored and only solved when someone's problem goes viral on social media. They're a big company, some groups are better than others, some customers get more attention than others.
mynameisvlad 4y ago
So basically like any other medium to large company? This doesn't sound unique in the slightest.
- uoaei 4y ago
  I would think that the company being a securities exchange would factor into the analysis. Don't you?
  - mynameisvlad 4y ago
    How does them being a securities exchange in any way affect the analysis of their software engineering practices? They're not some special snowflake, they can suffer the same software engineering and business process issues as other companies.
    - sandworm101 4y ago
      >> They're not some special snowflake But they are. The consequence of a one-day or one-hour shutdown on their system is exponentially worse than most any other. I would expect them to have more rigorous systems, including more rigorous attention to development. Comparing the NYSE to any other business is like calling Fort Knox just like any other bank vault.
      - shanebellone 4y ago
        I disagreed with you until: "...like calling Fort Knox just like any other bank vault." Interesting point that teeters on false equivalence. I think AWS or Azure might make for a better analogy. Your point identifies the inherent risk of actually operating a platform business. A bank vault is (mostly) synonymous with Cloud, in this context. If a vault is robbed or a cloud goes offline, losses extend beyond the business which inherently compounds the severity of downtime. Linear loss vs. parabolic loss.
        btown 4y ago
        But if a cloud goes offline, there is damage to the economy linear to the length and breadth of the outage. Sure, there are losses to businesses serviced by the cloud's users, but they'll bounce back, even if a day-long outage was so severe as to temporarily ground flights and halt supply chains. If a stock exchange executes trades at incorrect prices, even for a short amount of time, all of a sudden you're in a kind of non-linear sigmoid regime, where investor confidence can suddenly tip into panic selling and recessions can be triggered. Thankfully, that didn't happen here, but it could have. If you're going to give a company that power, you should better hope that they're held to higher standards than most dysfunctional tech organizations!
        shanebellone 4y ago
        "If a stock exchange executes trades at incorrect prices, even for a short amount of time, all of a sudden you're in a kind of non-linear sigmoid regime, where investor confidence can suddenly tip into panic selling and recessions can be triggered." This is false equivalence and slippery slope.
      - blantonl 4y ago
        No they aren't. There's far more critical snowflakes out there... FAA Airspace management, a medical radiation device, avionics in an aircraft, and facebook.
      - mynameisvlad 4y ago

ynniv 4y ago

Unlike all of the "modern tech company" problems which are never ignored and only solved when someone's problem goes viral on social media. They're a big company, some groups are better than others, some customers get more attention than others.

mynameisvlad 4y ago

So basically like any other medium to large company? This doesn't sound unique in the slightest.

uoaei 4y ago
I would think that the company being a securities exchange would factor into the analysis. Don't you?
- mynameisvlad 4y ago
  How does them being a securities exchange in any way affect the analysis of their software engineering practices? They're not some special snowflake, they can suffer the same software engineering and business process issues as other companies.
  - sandworm101 4y ago
    >> They're not some special snowflake But they are. The consequence of a one-day or one-hour shutdown on their system is exponentially worse than most any other. I would expect them to have more rigorous systems, including more rigorous attention to development. Comparing the NYSE to any other business is like calling Fort Knox just like any other bank vault.
    - shanebellone 4y ago
      I disagreed with you until: "...like calling Fort Knox just like any other bank vault." Interesting point that teeters on false equivalence. I think AWS or Azure might make for a better analogy. Your point identifies the inherent risk of actually operating a platform business. A bank vault is (mostly) synonymous with Cloud, in this context. If a vault is robbed or a cloud goes offline, losses extend beyond the business which inherently compounds the severity of downtime. Linear loss vs. parabolic loss.
      - btown 4y ago
        But if a cloud goes offline, there is damage to the economy linear to the length and breadth of the outage. Sure, there are losses to businesses serviced by the cloud's users, but they'll bounce back, even if a day-long outage was so severe as to temporarily ground flights and halt supply chains. If a stock exchange executes trades at incorrect prices, even for a short amount of time, all of a sudden you're in a kind of non-linear sigmoid regime, where investor confidence can suddenly tip into panic selling and recessions can be triggered. Thankfully, that didn't happen here, but it could have. If you're going to give a company that power, you should better hope that they're held to higher standards than most dysfunctional tech organizations!
        shanebellone 4y ago
        "If a stock exchange executes trades at incorrect prices, even for a short amount of time, all of a sudden you're in a kind of non-linear sigmoid regime, where investor confidence can suddenly tip into panic selling and recessions can be triggered." This is false equivalence and slippery slope.
    - blantonl 4y ago
      No they aren't. There's far more critical snowflakes out there... FAA Airspace management, a medical radiation device, avionics in an aircraft, and facebook.
    - mynameisvlad 4y ago