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From a user experience perspective it's interesting that it may be a worse experience to get a set of links and have to pick from them and use cognitive effort
by dmcgee 4y ago
From a user experience perspective it's interesting that it may be a worse experience to get a set of links and have to pick from them and use cognitive effort to discern which sources are reliable, than to simply use ChatGPT and get an answer. But this step is precisely where verification happens.
- Turing_Machine 4y agoI think you are vastly overestimating the amount of cognitive effort most people apply to Google search results. It's more like "First one on the list? Well, that one's right -- unless it disagrees with my personal biases, then maybe I'll look for another one."
- dmcgee 4y agoI didn't suggest that people are good at making that effort. They arent. But the irony is that it's precisely in that difficulty that the act of verification lies. The fact that it's so difficult that it's not at all an efficient method for discernment suggests that it's either done on purpose or Google's UI is just not good for that purpose, or both.
- nicbou 4y agoInternet content is very rarely verifiable. Very few websites cite any sources aside from Wikipedia.