You're supposed to know who you're dealing with when on the phone. If you deal with someone you kinda know (met in person before or on the phone), I really don'

You're supposed to know who you're dealing with when on the phone. If you deal with someone you kinda know (met in person before or on the phone), I really don't see how it's a problem. On the other hand, if you're doing online business, you may not be the direct public for this service. my 2c.