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Glad Verizon cancelled their fee, but $2 is nothing compared to what the airlines charge for booking over the phone...I can understand why a company would want
by missrobot 15y ago
Glad Verizon cancelled their fee, but $2 is nothing compared to what the airlines charge for booking over the phone...I can understand why a company would want to discourage people tying up their service reps, but making you pay for the privilege of buying something...?
- jonknee 15y agoIt makes perfect sense--those airlines have a website with no additional fee. Verizon was charging for you to use the website but not charging if you went in to the store and tied up the service reps. Nonsense.
- jedbrown 15y agoHow about a discount for buying it in a way that costs the vendor less?
- philwelch 15y agoIf they raise the prices first, it even works out the same!
- mikeash 15y agoThey charge you more if you use a method which costs them more. Makes perfect sense. What's insane is companies who charge you more for buying online and less for buying in person. There, they charge you more money for something that costs them less. This is completely stupid and makes me hate doing business with them. But paying extra for tying up a paid human for a substantial amount of time? Absolutely reasonable.