6 ms·
I think we're at a FUD stage of self-checkout deployments. These things are real unpopular, both with workers whose jobs are threatened and with consumers who
by Eleison23 4y ago
I think we're at a FUD stage of self-checkout deployments.
These things are real unpopular, both with workers whose jobs are threatened and with consumers who are now either honorary employees or de facto shoplifters.
I work computers for a living; I work computers in my free time. Sometimes I enjoy having a little break from working a computer to look a human being in the eye, say hello and thank you. In fact I often enjoy customer service transactions as the only friendly human interactions I might have all week.
I've witnessed a stream of articles saying bad things about self-checkouts and convincing consumers to avoid self-checkout. Since I'm cynical, I believe there's money and lobbying behind those articles, not a true problem or concern. Nevertheless, I'm sorry that there are fewer humans to greet me and help me in the store these days. I miss you guys.
- meken 4y ago> Since I'm cynical, I believe there's money and lobbying behind those articles, not a true problem or concern. Thanks for providing a possible explanation I hadn’t considered. The article feels off to me
- jpsouth 4y agoUnexpected comment in packing area
- meken 4y ago> Since I'm cynical, I believe there's money and lobbying behind those articles, not a true problem or concern. Thanks for providing a possible explanation I hadn’t considered. The article feels off to me, it doesn’t match up with my experience