I agree that it popping it on its own is irritating. But having a live chat feature I have found to be very useful. Recently I have had to do a lot of purchas

I agree that it popping it on its own is irritating. But having a live chat feature I have found to be very useful. Recently I have had to do a lot of purchasing for my House renovation project remotely (from a different country). It was useful feature, to enquire about specifications, book replacements etc. So much so that on the websites that didn't have this feature, I really missed it.