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I'm not defending this at all, but one of the reasons why there are no (or few) humans that can be contacted is that they* said that it was tried before and it

I'm not defending this at all, but one of the reasons why there are no (or few) humans that can be contacted is that they* said that it was tried before and it caused a lot more issues with mistakes/takeovers due to social engineering. * Can't remember who said it but it was at a town hall this year

GeekyBear 4y ago
> one of the reasons why there are no (or few) humans that can be contacted is that they* said that it was tried before This just sounds like yet another excuse for holding payroll down as much as possible. If I am a customer of Amazon, Apple, Netflix, Walmart or any number of the other companies with a similar market cap, I can get access to real live human beings who provide customer support.