6 ms·
If I am interested in learning Deming ideas and theory, what is the textbook/book that I should read? Any recommendation?
by dsr3 4y ago
If I am interested in learning Deming ideas and theory, what is the textbook/book that I should read? Any recommendation?
- wsh 4y agoFor Deming’s own ideas, such as the 14 Points, see his book Out of the Crisis (1986), reprinted by MIT Press. For the practical application of control charts and other techniques (due originally to Shewhart and others), see the Statistical Quality Control Handbook (Western Electric, 1958) or, for a more up-to-date treatment, the NIST/SEMATCH e-Handbook of Statistical Methods: https://www.itl.nist.gov/div898/handbook/index.htm https://www.itl.nist.gov/div898/handbook/index.htm
- dsr3 4y agoThank you, I am more interested about the latter (implementation of his techniques at industrial setting). Will check that soon.
- jimmygrapes 4y agoThe Essential Deming[1] is probably the gold standard for now, though it can be a little dry. It's one of those "suggested readings" in basically any safety or process management higher education curricula. Not really 100% about Deming but very relevant, I would recommend Alfie Kohn's "Punished by Rewards" [2] as a supplement to understand some of the implications of what happens when Deming's ideas are implemented without understanding the human condition. Otherwise, Deming wrote and published plenty of his own work that is worth reading. [1]: https://www.amazon.com/Essential-Deming-Leadership-Principles-Quality/dp/0071790225 https://www.amazon.com/Essential-Deming-Leadership-Principle... [2]: https://www.amazon.com/Punished-Rewards-Trouble-Incentive-Praise/dp/0618001816 https://www.amazon.com/Punished-Rewards-Trouble-Incentive-Pr...