If you are really reading between the lines, realize that he is not doing what is best for customers, but what is best for his business. In this case he is serv

If you are really reading between the lines, realize that he is not doing what is best for customers, but what is best for his business. In this case he is serving both, but his motivations lie with the latter. Carrier IQ is getting a bad rap, so removing it shines a positive light on Sprint. However, if it was installed on their phones they have obviously known about it (and its nature) for some time. Why did they wait until now to remove it?