This is the general feeling of what I see from AWS support as well as a consumer of the platform. I'm battling something for weeks now which is a completely br

This is the general feeling of what I see from AWS support as well as a consumer of the platform. I'm battling something for weeks now which is a completely broken ass piece of shit inside AWS. I spent the first 3 weeks trying to get attention for this via support tickets and someone to take it seriously, resulting in escalating to account management. I've been on calls with the programme managers, been apologised to constantly and absolutely nothing has been done that is productive. Not only that they sheepishly suggested other customers were in the same shit. My conclusion at the end is that critical bits of AWS are held together with only a couple of people who actually know how it works and they don't even have the ability to do fix anything... Not that the consuming company I work for isn't a complete mess either but I expected better from AWS.