> Imagine if the situation was flipped, and your CEO went "sales reps need to understand engineering complexity, so from now on they will each have to fix 10 bu

> Imagine if the situation was flipped, and your CEO went "sales reps need to understand engineering complexity, so from now on they will each have to fix 10 bugs a month." Picking up the telephone and debugging areas of expertise YOU created or are already responsible for is much easier than making a sales guy into a pseudo-engineer. Also, paradoxically, some of the best product features I've come across literally started as a ghetto-coded-idea by a Technical Account Manager (sales engineer). Said features were later formalized and picked up officially by engineering, but the nexus of the product feature started with a non-dev. Sorry for the ramble/rant. My point is this: Don't get so married to job titles. It can be limiting in my humble opinion.