(very late reply, only just saw this) I'm not claiming to have never made a similar mistake. I have messed up in production a lot. But I would definitely recog

(very late reply, only just saw this) I'm not claiming to have never made a similar mistake. I have messed up in production a lot. But I would definitely recognise from this episode that the lack of good tooling led to risky, rushed, manual processes that can easily go wrong.