It sounds as if you only were able to access the password because you had a second device that happened to already be logged in. My guess is that if BW's login

It sounds as if you only were able to access the password because you had a second device that happened to already be logged in. My guess is that if BW's login servers were having a temporary outage, had you not been logged in you wouldn't have been able to login and therefore been unable to get the passwords.