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I’ve had my AirPods Pro for two years now and I’ve had to have both (left and right) replaced twice because of this. Unfortunately they are now out of warranty.

by yabqk 4y ago

I’ve had my AirPods Pro for two years now and I’ve had to have both (left and right) replaced twice because of this. Unfortunately they are now out of warranty. I hope 2nd gen doesn’t suffer from something like this.

quenix 4y ago
I believe this repair can be done out-of-warranty for free.
- rrdharan 4y ago
  Yep, mine were totally out of warranty, I noticed some clicking mostly only when running, and they replaced them in-store for free. I was worried they would blame my third-party tips (https://www.complyfoam.com/collections/comply-foam-tips-compatible-with-airpods-pro/products/comply-foam-tips-compatible-with-apple-airpods-pro https://www.complyfoam.com/collections/comply-foam-tips-comp...) but as mentioned by the other poster, they remove the tips before testing.
- nsbk 4y ago
  This is in line with my experience, I got both AirPods Pro replaced out of warranty a couple weeks ago, even if only one of them was presenting issues. Apparently, the machine they use to check said both were affected. I got them replaced in Spain while the original purchase took place in Germany.
gog 4y ago
You can still replace them, even if they are out of warranty.
cleemens 4y ago
I have done this succesfully as well, even in another country than which I bought them in initialy. Nearly 2 years out of warranty at the time of replacement, replacement itself was not a problem.
Starmina 4y ago
Got them replaced both for free in an Apple store, I thought only one was bugging out but their test machine said both were "broke". It was out of warranty since well over a year.
_fzslm 4y ago
i bet the rolling out of this program so close to the 2nd gen release is a subtle acknowledgment from apple that this issue is endemic to the 1st gen, and it's fixed now.
- phlyingpenguin 4y ago
  "Information as of 2021-10-01" - this isn't a new program
  - _fzslm 4y ago
    whoops! thx for the correction :)

by yabqk 4y ago

quenix 4y ago

I believe this repair can be done out-of-warranty for free.

rrdharan 4y ago
Yep, mine were totally out of warranty, I noticed some clicking mostly only when running, and they replaced them in-store for free. I was worried they would blame my third-party tips (https://www.complyfoam.com/collections/comply-foam-tips-compatible-with-airpods-pro/products/comply-foam-tips-compatible-with-apple-airpods-pro https://www.complyfoam.com/collections/comply-foam-tips-comp...) but as mentioned by the other poster, they remove the tips before testing.
nsbk 4y ago
This is in line with my experience, I got both AirPods Pro replaced out of warranty a couple weeks ago, even if only one of them was presenting issues. Apparently, the machine they use to check said both were affected. I got them replaced in Spain while the original purchase took place in Germany.

gog 4y ago

You can still replace them, even if they are out of warranty.

cleemens 4y ago

I have done this succesfully as well, even in another country than which I bought them in initialy. Nearly 2 years out of warranty at the time of replacement, replacement itself was not a problem.

Starmina 4y ago

Got them replaced both for free in an Apple store, I thought only one was bugging out but their test machine said both were "broke". It was out of warranty since well over a year.

_fzslm 4y ago

i bet the rolling out of this program so close to the 2nd gen release is a subtle acknowledgment from apple that this issue is endemic to the 1st gen, and it's fixed now.

phlyingpenguin 4y ago
"Information as of 2021-10-01" - this isn't a new program
- _fzslm 4y ago
  whoops! thx for the correction :)