7 ms·
Actually the current REI return policy has a time limit of 1 year. It changed in 2013: https://www.seattletimes.com/business/rei-now-limiting-returns-to-one-ye
by redelbee 4y ago
Actually the current REI return policy has a time limit of 1 year. It changed in 2013:
https://www.seattletimes.com/business/rei-now-limiting-returns-to-one-year/ https://www.seattletimes.com/business/rei-now-limiting-retur...
Before that there was no time limit though. I remember becoming a member in 2011 when I moved to a city with a local REI and that was one of the main benefits they pitched. I don’t miss it because I never returned anything after a year (or even a few weeks).
REI started a trade-in program that serves a similar function and probably manages to foil most of the people who would have abused the system in the past. I think it goes well with their overall “earth friendly” ethos and brand identity as well.
https://www.rei.com/used/trade-it-in https://www.rei.com/used/trade-it-in