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The support policy is interesting. "If You need support after the Activation Date, You may send us an email at service@republicwireless.com. Unlike other commu

The support policy is interesting. "If You need support after the Activation Date, You may send us an email at service@republicwireless.com. Unlike other communications companies, Republic Wireless actually will respond to You promptly, but You will be charged a support fee of $10.00." ... also: "REPUBLIC WIRELESS RESERVES THE RIGHT TO IMMEDIATELY TERMINATE SERVICE AND, IN ADDITION TO ANY AND ALL OTHER APPLICABLE CHARGES UNDER THESE TERMS OF SERVICE, CHARGE A MINIMUM INAPPROPRIATE USE FEE OF $500 AND/OR CHARGE $0.05 PER MINUTE FOR ALL CALLS MADE DURING SUCH PERIODS OF PROHIBITED USE, WHICHEVER IS HIGHER, CHARGE $0.04 PER SMS FOR ALL SMS’ MADE DURING SUCH PERIODS OF PROHIBITED USE, AND CHARGE $0.09 PER MB OF DATA CONTENT FOR USAGE DURING SUCH PERIODS OF PROHIBITED USE, AS WELL AS ALL APPLICABLE AMOUNTS DUE PURSUANT TO THESE TERMS OF SERVICE AND THE SERVICE PLAN. (WE DO NOT REALLY WANT TO CHARGE YOU THESE FEES AND DO NOT EXPECT THAT YOU WILL DO ANYTHING THAT MAKES US THINK ABOUT IT. PLEASE BEHAVE.)" looking at a copy posted at: http://a.slickdeals.net/attachment.php?attachmentid=747242&d=1320796140 http://a.slickdeals.net/attachment.php?attachmentid=747242&#... The TOS should be at http://www.republicwireless.com/legal/terms http://www.republicwireless.com/legal/terms EDIT: TOS are back online at http://www.republicwireless.com/legal/ http://www.republicwireless.com/legal/

tux1968 15y ago
"... will respond to You promptly, but You will be charged a support fee of $10.00." ... How long until someone writes a script for kicks and giggles to generate support request emails on behalf of thousands of RW customers costing them each $10 a pop.
ben1040 15y ago
This "inappropriate use" thing seems to read a little sketchy. Especially because further down in the TOS in 18(b)(iv) they state it's a violation to "modify any software included in any Mobile Device(s)." I know they probably won't fine you $500 or charge you exorbitantly if you root your phone. But under the terms here aren't you're basically agreeing that they can if they want?
- chris11 15y ago
  The only way they can afford to offer this is because they are forcing people to use wifi when available. So I could see them cutting off service to people who root their phones. As to inappropriate use, they have articulated clear standards for fair use here: http://www.republicwireless.com/home/pdfs/FairUsePolicyNovember7-2011-FINAL.pdf http://www.republicwireless.com/home/pdfs/FairUsePolicyNovem... but the standards are based on proprietary info, so you won't be able to double check stats.
  - sliverstorm 15y ago
    In other words, they must reserve a very big hammer to protect themselves simply due to the type of business they are trying to start. Said hammer could be abused, but they cannot not have it.

tux1968 15y ago

"... will respond to You promptly, but You will be charged a support fee of $10.00." ... How long until someone writes a script for kicks and giggles to generate support request emails on behalf of thousands of RW customers costing them each $10 a pop.

ben1040 15y ago

This "inappropriate use" thing seems to read a little sketchy. Especially because further down in the TOS in 18(b)(iv) they state it's a violation to "modify any software included in any Mobile Device(s)." I know they probably won't fine you $500 or charge you exorbitantly if you root your phone. But under the terms here aren't you're basically agreeing that they can if they want?

chris11 15y ago
The only way they can afford to offer this is because they are forcing people to use wifi when available. So I could see them cutting off service to people who root their phones. As to inappropriate use, they have articulated clear standards for fair use here: http://www.republicwireless.com/home/pdfs/FairUsePolicyNovember7-2011-FINAL.pdf http://www.republicwireless.com/home/pdfs/FairUsePolicyNovem... but the standards are based on proprietary info, so you won't be able to double check stats.
- sliverstorm 15y ago
  In other words, they must reserve a very big hammer to protect themselves simply due to the type of business they are trying to start. Said hammer could be abused, but they cannot not have it.