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While it’s frustrating to deal with situations like this, in my experience Apple doesn’t have a problem compensating customers for the trouble. I’ve gotten free
by patrickserrano 4y ago
While it’s frustrating to deal with situations like this, in my experience Apple doesn’t have a problem compensating customers for the trouble. I’ve gotten free iPhones, an upgrade from a 15” to a 17” laptop, and free headphones among other things. You just need to ask, as it’s rare for Apple to offer.
- ksec 4y agoPretty much a US specific things only and only with old Apple Retail.
- lostgame 4y agoAbsolutely not US-specific; happens all the time here in Canada; and it’s certainly happened, even to myself - pretty recently. AppleCare is so much better than it ‘officially’ says it is.
- ksec 4y agoHow about North America Specific? It hasn't happened in most part of EuroAsia. And as you note this is AppleCare ( assuming you mean AppleCare+ ). Especially when AppleCare replacement part is part of their cost centre.
- blamazon 4y agoIn the article the protagonist asked for IPad Pro and got AirPods.