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There is irony in complaining about over-communication when it's in response to criticisms of under-communication.
by Mysterise 4y ago
There is irony in complaining about over-communication when it's in response to criticisms of under-communication.
- 2muchcoffeeman 4y agoWell why are they writing a blog and posting the link on HN? We’re not directly your customers. Did you apologise individually to the customers you ignored? You don’t have to apologise to anyone here.
- lallysingh 4y agoKey word "spamming." It wasn't communication but another dry and information-free blob of text. Communication requires something to say.
- dhzhzjsbevs 4y agoIt's worse than that, they're saying communication was not up to their standards without actually communicating anything we didn't already know. At least explain why there was such a total communication blackout company wide. Even support staff weren't allowed to discus it. Why?