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This has been a pretty rough week for GitHub

• stuff4ben 4y ago
  Github Enterprise hasn't been faring too well at my work either this week. When you work on both open and closed source products and GH and GHE are both down, it leads to a very unproductive week.
  • jrowley 4y ago
    Does GitHub enterprise result in dedicated instance or any better availability?
    • jon-wood 4y ago
      It Depends. GitHub Enterprise is confusingly both a "call us for pricing" tier of GitHub the website, and also an on-premise version of GitHub that you can run as an appliance in your own data centre. The first of those is ultimately just GitHub and so has the same outages, the second is running on your own hardware so (shouldn't be) tied to the website's availability.
    • bewuethr 4y ago
      There are multiple products: self-hosted (Enterprise Server) and hosted by GitHub (Enterprise Cloud). I don't know about uptime guarantees, but you can buy Premium or Premium Plus support with 30-minute SLA or a dedicated account manager.