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Im a software engineer, the last thing I want to do is take days waiting for X part to arrive, then spend hours figuring out how to remove/install X part withou

Im a software engineer, the last thing I want to do is take days waiting for X part to arrive, then spend hours figuring out how to remove/install X part without breaking my machine worse. If I wanted to tinker, I'd buy a Raspbery PI. I want to get work done while giving as little thought as possible to the hardware I'm using to facilitate the work.

Brian_K_White 5y ago
Lenovo. With whatever level of support you want to pay for. If speed and downtime and hands-off are the most important features that trump all others, then this whole post about the cost of a bad warranty policy wasn't for you in the first place. You don't have time for warrantys! You just pull out the spare laptop you got at the same time as the one that broke, or your old one wich is only 1 year old and still more than good enough to work on while the new one is down. Or you just immediately go down to Staples or BestBuy or Microcenter and buy a new one. Apple is not a magic better option where you can have your cake and eat it too. They routinely deny warranty or even reasonable paid repair for things they shipped defective. I have several unfortunate friends with laptops and all-in-ones over the years with dead video cards that Apple refused to repair, and they are not self repairable because even for the desktop model the video card is non-standard so you can't just replace it, and thanks to Apple's unique actions wrt getting the government to seize things at the border, no one else is even allowed to make a replacement either. And those keyboards...they stopped making them, yet did they ever make good on all those people they sold those models to? Apple routinely, routinely, absolutely screws over people who believed the marketing about how great the support is. That high premium you pay for the device goes to sending high paid lawyers to every small town to make sure they win in court against petty warranty suits from ordinary individuals. They spend $10k just make sure that a warranty for a $50 part does not win in court. That is not better than the article's terrible Samsung experience.

Brian_K_White 5y ago

Lenovo. With whatever level of support you want to pay for. If speed and downtime and hands-off are the most important features that trump all others, then this whole post about the cost of a bad warranty policy wasn't for you in the first place. You don't have time for warrantys! You just pull out the spare laptop you got at the same time as the one that broke, or your old one wich is only 1 year old and still more than good enough to work on while the new one is down. Or you just immediately go down to Staples or BestBuy or Microcenter and buy a new one. Apple is not a magic better option where you can have your cake and eat it too. They routinely deny warranty or even reasonable paid repair for things they shipped defective. I have several unfortunate friends with laptops and all-in-ones over the years with dead video cards that Apple refused to repair, and they are not self repairable because even for the desktop model the video card is non-standard so you can't just replace it, and thanks to Apple's unique actions wrt getting the government to seize things at the border, no one else is even allowed to make a replacement either. And those keyboards...they stopped making them, yet did they ever make good on all those people they sold those models to? Apple routinely, routinely, absolutely screws over people who believed the marketing about how great the support is. That high premium you pay for the device goes to sending high paid lawyers to every small town to make sure they win in court against petty warranty suits from ordinary individuals. They spend $10k just make sure that a warranty for a $50 part does not win in court. That is not better than the article's terrible Samsung experience.