The real story might be that his product just isn't as good as the competition. It took 10 seconds of searching to find https://www.igradeplus.com/ https://www.

The real story might be that his product just isn't as good as the competition. It took 10 seconds of searching to find https://www.igradeplus.com/ https://www.igradeplus.com/, which on the surface looks like a much better offering. He seems critical of his customers and dismissive of his competitors, both of which are big red flags.