6 ms·

I hope you are referring to their lifetime warranty and replaced them free of charge when they broke! Top company. https://koss.com/blogs/stories/use-koss-headp

• kqr 5y ago
  I never understood how they could make money on that deal. Those headphones were not built to last. I went through at least one pair a year back when I used them. Maybe it was the sort of loss leader that's financed by the marketing department.
  • marincounty 5y ago
    1. The cost from the factory in China couldn't be more than $5.00 on their priciest model. 2. They charge $9.00 return shipping, and I bet make a healthy profit? 3. They might break even, minus the goodwill, on Ibud replacements? (I don't know Apple products anymore. Excuse the nomenclature. Ibud sounds off.)