I kind of wish the world would just move on from “star reviews”...they have so many problems that make them impossible to depend on, and yet psychologically it

I kind of wish the world would just move on from “star reviews”...they have so many problems that make them impossible to depend on, and yet psychologically it is hard to ignore whatever they say! They doom good products, promote bad ones, and generally do not force reviewers to even write something relevant to the product (cases like this). On top of that, they can literally be “bought” by the thousands. Worse, stores do not encourage customers to follow proper channels for things like support or feedback. People clearly can’t figure out any other way to communicate so they use that giant “review” text field to vent about anything and everything. What’s better? Remove all reviews. Publish real numbers, like: downloads, time spent using, time installed on device (I would love to see scam apps fail once everyone can see they have an “average time on device” of 30 seconds). And, make proper support channels much more obvious on store pages (not to mention, enough gatekeeping: let developers interact with their customers much more directly).