I agree, but I don't think that the original poster was claiming to have a conclusive picture. He had a few observations from the first two weeks, and I'm argui

I agree, but I don't think that the original poster was claiming to have a conclusive picture. He had a few observations from the first two weeks, and I'm arguing that they were valid. Was it a good idea to act on them so quickly? Possibly. In my experience, (nine years of running the same business) intuition is sometimes enough.