5 ms·
I suspect a tonne of NLP, machine learning/AI. An intercom chatbot is at best just a bunch of very simple logic rules.
by taaron 5y ago
I suspect a tonne of NLP, machine learning/AI. An intercom chatbot is at best just a bunch of very simple logic rules.
- crate_barre 5y agoYes, Amazon and Google both have nlp driven chatbot apis. They are generally hard to use and your typical person will not be able to configure it. https://aws.amazon.com/lex/ https://aws.amazon.com/lex/ https://cloud.google.com/dialogflow https://cloud.google.com/dialogflow ^ But why would anyone go through all that for a vanity chatbox on a landing page? Stuff like that is for, you know, a real chatbot.