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"No one opts in" aside, any opt-in metrics you do collect tend to be skewed towards how the people who opt in, use the product. Anyone serious about making prod
by solox3 5y ago
"No one opts in" aside, any opt-in metrics you do collect tend to be skewed towards how the people who opt in, use the product. Anyone serious about making product decisions using opt-in metrics should be aware of this bias.
- dmos62 5y agoThis could be solved by a lot of transperancy about what collected telemetry is saying. A user can then check if the users that opted-in to telemetry are representative of his own use cases and thus make an informed decision if he should opt-in as well (if he's not well represented). Telemtry is a lot like voting.
- spoctrial 5y agoThe vast majority of people will not read about the collected telemetry, even fewer will read it and then make a decision to opt-in.The telemetry is optimizing for the vast majority, not the loud minority, hence opt-out works better in order to cater to a larger group of users. Your voting analogy is really bad. With that said, I don't really like telemetry and will turn it off.
- dmos62 5y agoI think voting is a good analogy for telemetry. You submit your use case to help decide development direction.
- dblohm7 5y agoSo, `about:telemetry`, https://telemetry.mozilla.org https://telemetry.mozilla.org