I've been both in-house and consultant to a variety of big corps in a variety of industries, and I can say that invariably every single one is messed up and ine

I've been both in-house and consultant to a variety of big corps in a variety of industries, and I can say that invariably every single one is messed up and inefficient. Yet still somehow customers buy the products and (more often than not) the company delivers a product that is half working enough to be tolerated and used.