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Very responsibly done! The issue was not that they had to share the logs with law enforcement, the issue was that marketing message was incorrect from them. Thi

Very responsibly done! The issue was not that they had to share the logs with law enforcement, the issue was that marketing message was incorrect from them. This is a responsible step.

goldforever 5y ago
Dummy
futureproofd 5y ago
The fact that the messaging was there to begin with is the issue. People assume tech companies are immune from the law based on make believe claims that their ideals allow them to circumvent it.
DoubleDerper 5y ago
Consumers relied upon ProtonMail's prominent and concise marketing claim. Consumers who signed up for the service are now in jeopardy, perhaps facing real [legal] injury based on reasonable expectation of not having their IP logged. The privacy-centric nature of this abuse is unlikely to result in a class-action-type of response, but Caveat Emptor abuses can be dealt with by the marketplace, too.
- stingraycharles 5y ago
  What do you suggest they do to rectify the situation?
  - beaner 5y ago
    Pay damages.
    - Johnny555 5y ago
      I don't think you can get damages for what might happen in the future, only for real damages and probably only this activist that had his IP disclosed can prove damages. Probably the best you could hope for would be to get out of a long term contract "I paid for a 2 year term based on promises that weren't true" Otherwise, your best recourse to prevent your IP from being disclosed in the future is to find a provider that won't disclose it under any circumstances (probably not possible), or hide your IP yourself.
  - ironmagma 5y ago
    Here are some ideas: Proactive compensation, an apology letter, hosting an AMA live stream, and a postmortem on how this misleading messaging made it out in the first place.
reginold 5y ago
Love how you put this. Yes, marketing message was incorrect. Did they also fix the part about "no personal info to open an account?". They require a phone number to register through Tor >.<
deleted 5y ago
[deleted]
AUSNA-ZI 5y ago
Responsible to silently remove a lie?

Very responsibly done! The issue was not that they had to share the logs with law enforcement, the issue was that marketing message was incorrect from them. This is a responsible step.

goldforever 5y ago

Dummy

futureproofd 5y ago

The fact that the messaging was there to begin with is the issue. People assume tech companies are immune from the law based on make believe claims that their ideals allow them to circumvent it.

DoubleDerper 5y ago

Consumers relied upon ProtonMail's prominent and concise marketing claim. Consumers who signed up for the service are now in jeopardy, perhaps facing real [legal] injury based on reasonable expectation of not having their IP logged. The privacy-centric nature of this abuse is unlikely to result in a class-action-type of response, but Caveat Emptor abuses can be dealt with by the marketplace, too.

stingraycharles 5y ago
What do you suggest they do to rectify the situation?
- beaner 5y ago
  Pay damages.
  - Johnny555 5y ago
    I don't think you can get damages for what might happen in the future, only for real damages and probably only this activist that had his IP disclosed can prove damages. Probably the best you could hope for would be to get out of a long term contract "I paid for a 2 year term based on promises that weren't true" Otherwise, your best recourse to prevent your IP from being disclosed in the future is to find a provider that won't disclose it under any circumstances (probably not possible), or hide your IP yourself.
- ironmagma 5y ago
  Here are some ideas: Proactive compensation, an apology letter, hosting an AMA live stream, and a postmortem on how this misleading messaging made it out in the first place.

reginold 5y ago

Love how you put this. Yes, marketing message was incorrect. Did they also fix the part about "no personal info to open an account?". They require a phone number to register through Tor >.<

deleted 5y ago

[deleted]

AUSNA-ZI 5y ago

Responsible to silently remove a lie?