> What's so bad about... mediocrity? Nothing, if company managers would admit it. Instinctively, they know it. The old cult of management-as-a-profession bel

> What's so bad about... mediocrity? Nothing, if company managers would admit it. Instinctively, they know it. The old cult of management-as-a-profession believes that by skillfully directing the activities of replaceable cogs, a company's managers can achieve outsized results. But they can't admit it because they're afraid that knowledge would demotivate the replaceable cogs.