18 ms·
An important 2012 study found that higher patient satisfaction is correlated with higher costs and death. This is not counter intuitive if one has practiced med
by docdocgoose 5y ago
An important 2012 study found that higher patient satisfaction is correlated with higher costs and death. This is not counter intuitive if one has practiced medicine. Point being that healthcare isn’t a classic consumer product and social experiments like patient/provider concordance have complex effects.
https://jamanetwork.com/journals/jamainternalmedicine/fullarticle/1108766 https://jamanetwork.com/journals/jamainternalmedicine/fullar...