4 ms·

And then you discover that no one ever reads any of the tickets.

• nmstoker 5y ago
  It really does feel like reading comprehension limitations are a major barrier to people helping themselves. Even trivial amounts of text can put people off, even when the individuals are supposedly high calibre (ie university educated/heavily interviewed) The problem is this encourages brevity to the point of omission by the writers of tickets and then these various ticketing systems lose a big chunk of their value because no one has much of a clue what they're for afterwards!
  • whall6 5y ago
    I’ve noticed that several times this is because the ticket writers might not really completely understand what they’re trying to say either.