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Yeah, I just returned hundreds of dollars of power tools to Lowes because of them locking stuff up. I buy into an ecosystem based on how easy I can get items.
by axaxs 5y ago
Yeah, I just returned hundreds of dollars of power tools to Lowes because of them locking stuff up. I buy into an ecosystem based on how easy I can get items.
Lowes has most of their power tools in cages. But, they don't hire people to actually man the area. Last time I needed an impact, I had to search to find someone. That person told me they can't open it, but would find someone. Five minutes later I left empty-handed, and returned the rest of the tools and batteries I'd bought recently that week.
Point being: Their 'security' is driving away paying customers.
- bombcar 5y agoThe stores in "bad parts" of town have the cages, and sometimes service to match. The "good parts" of town - no cages in sight and you can grab what you need. It's sad.
- axaxs 5y agoVery true. Oddly where I live now, the good and bad parts of town are very interspersed. You can have million dollar subdivisions a mile from a trailer park. The added bonus is that all stores treat everyone as a criminal, apparently :).