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Video chat is one of the areas contact centers are looking to expand into in a lot of industries, so it makes a certain amount of sense. Lifesize and Serenova m
by GeneralAntilles 5y ago
Video chat is one of the areas contact centers are looking to expand into in a lot of industries, so it makes a certain amount of sense. Lifesize and Serenova merging last year and 8x8 acquiring Jitsi in 2018 are in the same vein.