5 ms·
I'm sorry Cliff: the system sucks because there's a lot of edge case handling when they're dealing with millions of vendors selling literal hundreds of millions
by binarysolo 5y ago
I'm sorry Cliff: the system sucks because there's a lot of edge case handling when they're dealing with millions of vendors selling literal hundreds of millions of SKUs.
Many of them autogenerated programmatically like "I love X" shirts, and X = some dictionary list; or bots built to crosslist Target/Walmart product over to Amazon etc. for arbitrage etc.
I hope someone from Amazon has reached out to you Cliff - my wife gifted my FIL one of your klein bottles and it's been an absolute delight going through the purchasing experience with you. Thank you for the joy you bring to us!
- Symbiote 5y agoThe system sucks because the income gained through dealing with millions of vendors selling literally hundreds of millions of SKUs is channelled into Amazon's profits, rather than people or systems to deal with the resulting problems.
- binarysolo 5y agoIt's actually worse I think: Amazon demands the people and systems to be better-on-metrics over time -- dealing with Seller Support is just a huge nightmare these days as a seller.