4 ms·

May I know what your product is? I'm working on www.stayinsession.com for almost a year now. It's B2C and extremely rough. And as you said: loathe customer sup

• bootstrapper101 6y ago
  Biggest issue with customer support are: Getting customers and supporting them. Solution to both of them is making a simple product which provides incredible value which is self serve. Word of mouth will take care of the rest. Eventually build a community driven forum which will help with support.
  • tfang17 6y ago
    We've had a good experience at Eureka Surveys (also bootstrapped) hiring an offshore support team to support our 1M+ users.