>> I can't think of a better way to actually maintain a clear understanding of what's going on at a place like Shopify. Talking to customers would be one bette

>> I can't think of a better way to actually maintain a clear understanding of what's going on at a place like Shopify. Talking to customers would be one better way to maintain said clear understanding. Running your own Shopify store (which Tobias also does) could potentially be another.