Exactly, but I think it's rational. Software is hard, damn hard to get right -- even if you get the math side correct, there's always UX to damn your product. I

Exactly, but I think it's rational. Software is hard, damn hard to get right -- even if you get the math side correct, there's always UX to damn your product. It's only reasonable that a company that gets so many things _right_ is both so loved by some, and expectant to fail by others.