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$6.50, not 30-40: http://us.blizzard.com/store/search.xml?q=authenticator http://us.blizzard.com/store/search.xml?q=authenticator - this omits the free apps for
by Pahalial 15y ago
$6.50, not 30-40: http://us.blizzard.com/store/search.xml?q=authenticator http://us.blizzard.com/store/search.xml?q=authenticator - this omits the free apps for most smartphones.
As far as peer support, honestly, there's almost no peer support. There is a strong first-line of FAQs and automated systems (regularly ensuring secondary contact information is accurate, well-defined systems for lost authentication devices,etc) and well-trained second-tier tech support.
There are enough third-party auth providers now that would be well able to provide the entire support chain for the banks. In fact, Gemalto has built for this: http://www.gemalto.com/financial/ebanking/ http://www.gemalto.com/financial/ebanking/