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I worked on the wiki at a large company, we had several problems but came up with a few changes. - A wiki reaper that would reap docs that hadn't been updated
by scottmac 6y ago
I worked on the wiki at a large company, we had several problems but came up with a few changes.
- A wiki reaper that would reap docs that hadn't been updated in more than 1 year. We'd give people 1 month to action.
- In search, older pages were weighted lower than newer pages.
- Pages had "team" owners rather than individuals.
- Teams would get a monthly digest of their top viewed pages and lowest viewed pages to encourage updates.
- Star rating for pages 1 through 5, would feed into above digest.
Wikis grow organically but need active curating.
- disgruntledphd2 6y agoThat reaper was the bane of my existence. I would save wiki links and they would disappear without me realising it in time. If you are a distributed company, even outdated and wrong docs are more useful than nothing at all.
- scottmac 6y agoIt stopped deleting and started archiving back in 2016/2017 when Dex was merged with the Wiki.
- disgruntledphd2 6y agoI know, it was a glorious day.