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Here is my anecdata on Apple Pay and why I stopped using it altogether: Once I used Apple Pay from my phone to pay on a third-party website, it showed a nice p
by chintan 6y ago
Here is my anecdata on Apple Pay and why I stopped using it altogether:
Once I used Apple Pay from my phone to pay on a third-party website, it showed a nice popover on Safari and it automagically used my address from my info as the SHIPPING address. Neat but the address was my old address, so I edited and changed the SHIPPING address to my new address. I press OK. Then Checkout.
I see that order was shipped to my old/incorrect address. The vendor said this is the address they received. I remember changing and updating the address on the APPLE PAY popover.
I called Apple as I had entered the correct address on APPLE PAY popover, they said may be the website vendor implemented it incorrectly, there are millions of websites using Apple Pay and they CANNOT/DO NOT check those integrations. This was a breach of trust. I entered my information on a pop-over shown on Apple iPhone by Apple iOS and not the third-party website.
Bottomline: Either Apple takes full responsibility of the data entry or leave it to third-party. Else consumers are stuck in limbo
- zionic 6y agoWhy haven't you updated your billing address to match your new shipping address? Doesn't that mean your potential statements are getting sent to your old address?
- chintan 6y agoIt is not necessary that my billing and shipping be same. I might order to ship elsewhere
- jamesgeck0 6y agoWould it be better if Apple required you to enter your addresses in a web form exposed by the third party instead of hiding the form behind a slick interface?