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How does the statement about dead pixels help people who ordered and paid a phone but get no information on when it will be shipped? Regarding general populati

How does the statement about dead pixels help people who ordered and paid a phone but get no information on when it will be shipped? Regarding general population vs hackers: Do you imply that hackers value low price higher then others? Are hackers particularely poor? I thought hacker often means coder which usually means higher income then the general population. Personally, I would totally prefer to pay 50% more and have my emails answered and my orders shipped.

Lex-2008 6y ago
I'm not that much into discussion of terms "hackers" vs "community", but maybe you can track updates in the first post in this tread: https://forum.pine64.org/showthread.php?tid=9942 https://forum.pine64.org/showthread.php?tid=9942 Quoting from there: > We're under constraints that we have no control over (e.g. border being closed between HK and mainland China), the shipping companies and carriers are under many constraints (self-imposed or imposed by regulators) and the logistic chain as a whole - including people - is under regulatory constraints. In short, current situation is not business as usual. I am getting many PMs and emails asking about status reports - as soon as I know something, I post it here, there is no need to PM or email me. Thank you for your continued patience! Also, somewhere I've read that their shipping team is 4 people packing about 1000 items per day. Why increased demand doesn't cause increase in shipping team - that I don't know. You can also connect to IRC/Telegram/Matrix channel and ask there - somebody with more knowledge might answer you.
evultrole 6y ago
The price is low because they are generally selling things at cost as a service. This isn't a standard "make a device for $50 then sell it for $400 because we can" company because they don't want to be. Orders are delayed because, and this may surprise you, there is a global pandemic right now which is affecting factory workers in China, causing production and Q&A issues because of restricted staff, visitors, and shipping. If you prefer to spend more money then go do it and shut the hell up. "Personally, I'd like everyone to have to pay $50-75 more for this unfinished product because I'm an arrogant impatient idiot" is the worst take in the world Just go buy a finished product from a store
- boneitis 6y ago
  They have said that orders for people who opted for the faster DHL shipping option had already shipped out 6/5 - 6/6 and would be given a tracking number and contacted by DHL, yet there are some of us who have still received nothing in terms of updates. Here we are, a week later, and even after their update 3 hrs ago, the Pine team has yet to acknowledge this. Ordinarily I would have shrugged it off, but the shipping carrier needs to reach out to collect their taxes before we can get our devices. E: offtopic, but there's no need for the namecalling. We like to think we're classier than that 'round here.
- a1369209993 6y ago
  > Just go buy a finished product from a store Not that you're wrong about the rest, but we can't actually do this; there are no stores that will sell you a working smartphone or smartphone-based tablet. (That is, with compiler, shell, kernel- and driver-patching, etc that constitute a operating system.)

Lex-2008 6y ago

I'm not that much into discussion of terms "hackers" vs "community", but maybe you can track updates in the first post in this tread: https://forum.pine64.org/showthread.php?tid=9942 https://forum.pine64.org/showthread.php?tid=9942 Quoting from there: > We're under constraints that we have no control over (e.g. border being closed between HK and mainland China), the shipping companies and carriers are under many constraints (self-imposed or imposed by regulators) and the logistic chain as a whole - including people - is under regulatory constraints. In short, current situation is not business as usual. I am getting many PMs and emails asking about status reports - as soon as I know something, I post it here, there is no need to PM or email me. Thank you for your continued patience! Also, somewhere I've read that their shipping team is 4 people packing about 1000 items per day. Why increased demand doesn't cause increase in shipping team - that I don't know. You can also connect to IRC/Telegram/Matrix channel and ask there - somebody with more knowledge might answer you.

evultrole 6y ago

The price is low because they are generally selling things at cost as a service. This isn't a standard "make a device for $50 then sell it for $400 because we can" company because they don't want to be. Orders are delayed because, and this may surprise you, there is a global pandemic right now which is affecting factory workers in China, causing production and Q&A issues because of restricted staff, visitors, and shipping. If you prefer to spend more money then go do it and shut the hell up. "Personally, I'd like everyone to have to pay $50-75 more for this unfinished product because I'm an arrogant impatient idiot" is the worst take in the world Just go buy a finished product from a store

boneitis 6y ago
They have said that orders for people who opted for the faster DHL shipping option had already shipped out 6/5 - 6/6 and would be given a tracking number and contacted by DHL, yet there are some of us who have still received nothing in terms of updates. Here we are, a week later, and even after their update 3 hrs ago, the Pine team has yet to acknowledge this. Ordinarily I would have shrugged it off, but the shipping carrier needs to reach out to collect their taxes before we can get our devices. E: offtopic, but there's no need for the namecalling. We like to think we're classier than that 'round here.
a1369209993 6y ago
> Just go buy a finished product from a store Not that you're wrong about the rest, but we can't actually do this; there are no stores that will sell you a working smartphone or smartphone-based tablet. (That is, with compiler, shell, kernel- and driver-patching, etc that constitute a operating system.)