6 ms·

We do give a clear label before asking for user's contacts as to why we need your contacts. See here: https://imgur.com/a/gHP8BDR https://imgur.com/a/gHP8BDR

by heroic 6y ago

robjan 6y ago
From the wording it's not at all clear that you plan to message their contacts telling them to remind the customer/victim about their outstanding loan. Furthermore, do you get the consent of the people in their contact list in the first place?
- true_religion 6y ago
  I am curious. As a thought experiment, how else can having the contacts of your friend and family be use to remind you of your bills, without contacting them to remind you? Personally I can see no other way to read it.
  - hluska 6y ago
    I’m sorry but their warning really is not very clear. They write: “I understand that my contacts will be uploaded and saved on GalaxyCard, and that they will be used to calculate my eligibility and remind me of my bills.” Note the use of ‘remind me of my bills’ at the end of that sentence. If this company truly wanted to be clear, they could have written that: “I understand that my contacts will be uploaded and saved to GalaxyCard, where they will be used for two major reasons. First, they will be used to verify that I am eligible for this service. Second, if I am late to pay my bills, I understand that GalaxyCard will contact my contacts to tell them that I have not paid my bills.” That is significantly more clear as it specifically states they will contact your contacts if you are late.
    - true_religion 6y ago
      Or they will contact them to look for you... like every debt collection service in the world. That you aren’t paying your bills, might be inferred by your friends but they aren’t forced to come right out and say you are delinquent from the get go.
      - ccmcarey 6y ago
        https://news.ycombinator.com/item?id=22840880 https://news.ycombinator.com/item?id=22840880 They pointed to another app that does this as an example of what they do. The reviews from that app indicate that coming out and saying they are delinquent is exactly what they do.
      - hluska 6y ago
        Here’s how OP describes their collection process: “We first contact the user if they don't pay despite calls/emails/push notification/sms for 45 days. Then we warn them for 15 days that their contacts will be asked to remind them of the bill, as per the terms. Finally we contact the contacts.“ This company specifically contacts the contacts to remind the delinquent person of their bill. I don’t think that warning is very good in light of this practice. Do you?
        true_religion 6y ago
        Considering that, I would concede that they could have spent a sentence or two more detailing what they intend to do, instead of burying it in a contract.

We do give a clear label before asking for user's contacts as to why we need your contacts. See here: https://imgur.com/a/gHP8BDR https://imgur.com/a/gHP8BDR

by heroic 6y ago

We do give a clear label before asking for user's contacts as to why we need your contacts. See here: https://imgur.com/a/gHP8BDR https://imgur.com/a/gHP8BDR

robjan 6y ago

From the wording it's not at all clear that you plan to message their contacts telling them to remind the customer/victim about their outstanding loan. Furthermore, do you get the consent of the people in their contact list in the first place?

true_religion 6y ago
I am curious. As a thought experiment, how else can having the contacts of your friend and family be use to remind you of your bills, without contacting them to remind you? Personally I can see no other way to read it.
- hluska 6y ago
  I’m sorry but their warning really is not very clear. They write: “I understand that my contacts will be uploaded and saved on GalaxyCard, and that they will be used to calculate my eligibility and remind me of my bills.” Note the use of ‘remind me of my bills’ at the end of that sentence. If this company truly wanted to be clear, they could have written that: “I understand that my contacts will be uploaded and saved to GalaxyCard, where they will be used for two major reasons. First, they will be used to verify that I am eligible for this service. Second, if I am late to pay my bills, I understand that GalaxyCard will contact my contacts to tell them that I have not paid my bills.” That is significantly more clear as it specifically states they will contact your contacts if you are late.
  - true_religion 6y ago
    Or they will contact them to look for you... like every debt collection service in the world. That you aren’t paying your bills, might be inferred by your friends but they aren’t forced to come right out and say you are delinquent from the get go.
    - ccmcarey 6y ago
      https://news.ycombinator.com/item?id=22840880 https://news.ycombinator.com/item?id=22840880 They pointed to another app that does this as an example of what they do. The reviews from that app indicate that coming out and saying they are delinquent is exactly what they do.
    - hluska 6y ago
      Here’s how OP describes their collection process: “We first contact the user if they don't pay despite calls/emails/push notification/sms for 45 days. Then we warn them for 15 days that their contacts will be asked to remind them of the bill, as per the terms. Finally we contact the contacts.“ This company specifically contacts the contacts to remind the delinquent person of their bill. I don’t think that warning is very good in light of this practice. Do you?
      - true_religion 6y ago
        Considering that, I would concede that they could have spent a sentence or two more detailing what they intend to do, instead of burying it in a contract.