7 ms·

Have you checked out the crash reports in iTunesConnect? They are under [Your App] -> view details -> crash reports

by mhusby 16y ago

EGreg 16y ago
There are no crash reports. I don't think the app even gets launched. It has something to do with the bundle maybe? http://grab.by/9gmN http://grab.by/9gmN This is the only clue I have.
- hboon 16y ago
  Maybe the executable name doesn't match the plist's entry or the app store receipt doesn't match?
  - EGreg 16y ago
    According to this, it sounds like it's Apple's fault: http://getsatisfaction.com/firemint/topics/it_wont_start_on_my_macbook_new_purchaser_of_flight_control_hd http://getsatisfaction.com/firemint/topics/it_wont_start_on_... The "receipt" file generated by Mac App Store should have been called Receipt. On case sensitive file systems, the users will get the nasty error. What I don't understand is, what fixes have the developers made in the update they submitted to apple, so that it works? Here is another one: http://pariahware.com/blog/?p=359 http://pariahware.com/blog/?p=359 Any ideas?
    - hboon 16y ago
      It is ".../SampleApp.app/Contents/_MASReceipt/receipt" (lowercased r) according to http://developer.apple.com/devcenter/mac/documents/validating.html#//apple_ref/doc/uid/TP40010573-CH1-SW6 http://developer.apple.com/devcenter/mac/documents/validatin... My guess is your (as well as those links above) development and testing platform is case-insensitive and thus missed this.
      - EGreg 16y ago
        yeah. But the weird part is that we were testing for exactly that! Contents/_MASReceipt/receipt and returning 173. Now we are going to be looking for that, and if not found, try looking for /Receipt. According to http://getsatisfaction.com/firemint/topics/it_wont_start_on_my_macbook_new_purchaser_of_flight_control_hd http://getsatisfaction.com/firemint/topics/it_wont_start_on_... it is actually Receipt. I don't know, which one is it? I am worried that it might be one of the OTHER places where 173 is being returned. Such as if Apple's Root CA is missing. I thought that whole /receipt thing as autogenerated by apple.
        EGreg 16y ago
        I FIGURED IT OUT!! Apple signs with their own certificate when posting on the MacOS store. We were checking for OUR own certificate (the one we used to sign when submitting to Apple.)

Have you checked out the crash reports in iTunesConnect? They are under [Your App] -> view details -> crash reports

by mhusby 16y ago

Have you checked out the crash reports in iTunesConnect? They are under [Your App] -> view details -> crash reports

EGreg 16y ago

There are no crash reports. I don't think the app even gets launched. It has something to do with the bundle maybe? http://grab.by/9gmN http://grab.by/9gmN This is the only clue I have.

hboon 16y ago
Maybe the executable name doesn't match the plist's entry or the app store receipt doesn't match?
- EGreg 16y ago
  According to this, it sounds like it's Apple's fault: http://getsatisfaction.com/firemint/topics/it_wont_start_on_my_macbook_new_purchaser_of_flight_control_hd http://getsatisfaction.com/firemint/topics/it_wont_start_on_... The "receipt" file generated by Mac App Store should have been called Receipt. On case sensitive file systems, the users will get the nasty error. What I don't understand is, what fixes have the developers made in the update they submitted to apple, so that it works? Here is another one: http://pariahware.com/blog/?p=359 http://pariahware.com/blog/?p=359 Any ideas?
  - hboon 16y ago
    It is ".../SampleApp.app/Contents/_MASReceipt/receipt" (lowercased r) according to http://developer.apple.com/devcenter/mac/documents/validating.html#//apple_ref/doc/uid/TP40010573-CH1-SW6 http://developer.apple.com/devcenter/mac/documents/validatin... My guess is your (as well as those links above) development and testing platform is case-insensitive and thus missed this.
    - EGreg 16y ago
      yeah. But the weird part is that we were testing for exactly that! Contents/_MASReceipt/receipt and returning 173. Now we are going to be looking for that, and if not found, try looking for /Receipt. According to http://getsatisfaction.com/firemint/topics/it_wont_start_on_my_macbook_new_purchaser_of_flight_control_hd http://getsatisfaction.com/firemint/topics/it_wont_start_on_... it is actually Receipt. I don't know, which one is it? I am worried that it might be one of the OTHER places where 173 is being returned. Such as if Apple's Root CA is missing. I thought that whole /receipt thing as autogenerated by apple.
      - EGreg 16y ago
        I FIGURED IT OUT!! Apple signs with their own certificate when posting on the MacOS store. We were checking for OUR own certificate (the one we used to sign when submitting to Apple.)