Or you can just ask. I emailed asking for a refund, citing corona, the (pre-paid, non-refundable) hotel I was going to stay at for SXSW and they refunded me the

Or you can just ask. I emailed asking for a refund, citing corona, the (pre-paid, non-refundable) hotel I was going to stay at for SXSW and they refunded me the entire sum. Very impressed, and I'm sure preferable to credit card charge backs.