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Amusingly enough I've had that method fail while ordering an iMac a few years ago. I requested delivery-with-signature on a $4k iMac and it got delivered to an
by stefco_ 7y ago
Amusingly enough I've had that method fail while ordering an iMac a few years ago.
I requested delivery-with-signature on a $4k iMac and it got delivered to another house three blocks away. They didn't ask for the signature (though they were supposed to); they just left a $4k computer on the curb. It was marked as delivered. I'm lucky to have an honest neighbor who brought it to my doorstep (no thanks to Apple and their logistics partners).
- _-___________-_ 7y agoApple's lucky that you have an honest neighbour. The computer wasn't your responsibility since you never signed for it.
- yardie 7y agoThat's the couriers problem then. If a signature was required for a $4k item it's contingent on them to get it into the receiver's hands. Your neighbor saved you and the courier a great deal of money. Apple would have filed a claim and sent you another $4k iMac that UPS/Fedex/DHL would be paying for.
- stefco_ 7y agoFrom a liability perspective you’re probably right. I just mean it’s Apple that picks the courier, and that that solution to delivery can fail in basically the same way as store pickup (as happened to me).