In context, this explains a big of the reason why they need changes, which are now in place: https://www.forbes.com/sites/jonobacon/2020/01/31/jim-whitehurst-be

In context, this explains a big of the reason why they need changes, which are now in place: https://www.forbes.com/sites/jonobacon/2020/01/31/jim-whitehurst-becomes-president-of-ibm-why-he-gets-culture/#67633ca26394 https://www.forbes.com/sites/jonobacon/2020/01/31/jim-whiteh...