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So in response to this story I decided to delete my (premium) account with them. After confirming multiple times (good thing), I was shown this error: https://
by doque 7y ago
So in response to this story I decided to delete my (premium) account with them. After confirming multiple times (good thing), I was shown this error:
https://i.imgur.com/4dpn6d5.png https://i.imgur.com/4dpn6d5.png
How does error handling like this even make it to production?
I got an email as well confirming my account deletion and I can no longer log in.
But all in all this clearly does increase my trust in Lastpass's security competence.
- wiether 7y agoReading this post reminded me of my LP account so I went to delete it and had the exact same experience than you...
- MoronInAHurry 7y agoI got the same error while deleting my account over a month ago when it was announced that their parent company LogMeIn had been bought by private equity: https://www.zdnet.com/article/logmein-sells-to-private-equity-firms-for-4-3-billion/ https://www.zdnet.com/article/logmein-sells-to-private-equit... So the deletion process has been erroring in that way for at least a month now.
- deadbunny 7y agoI got that same error when killing off my account after moving to Bitwarden. It really made me laugh as it encapsulated everything wrong with the service in a succinct error message.
- Maximus9000 7y agoYup, I switched after the company was sold recently. I got that error as well. I moved to 1password
- MivLives 7y agoI actually have a bone to pick with them too. I tried canceling my families accounts recently. Despite two confirmation emails I was still charged. Their site makes it very hard to find support.