> You’ve got armies of managers and bean counters trying to squeeze nickels out of processes Unfortunately the processes they are squeezing often involve budge

> You’ve got armies of managers and bean counters trying to squeeze nickels out of processes Unfortunately the processes they are squeezing often involve budgets and salaries, like those of factory workers, teachers and nurses. Its a bit hard to sympathise with this kind of 'value' sometimes. > In fast food, for example, self-order touch screens are vastly inferior to a trained order taker > Grocery checkout automation is atrocious I don't kniw about elsewhere but in NZ and Japan I'll pick self check out every time it's there. Its a bit sad on the human side of things but it is easier