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His breakdown is applicable to service work in general.
by thinkingeric 16y ago
His breakdown is applicable to service work in general.
- tptacek 16y agoNo it isn't. Different service organizations have wildly different $/headcount ratios with wildly different concentrations of clients and wildly different turnover rates. A gigantic slice of the economy is services work. This blog post is not that slice's Rosetta Stone.