David, that's a great question. We actually started out by displaying user flows as flow charts... we quickly realized that flow charts are an inefficient way

David, that's a great question. We actually started out by displaying user flows as flow charts... we quickly realized that flow charts are an inefficient way to display a comprehensive batch of sequential user actions and application flows. It IS easier to type outlines in a text editor than mess around with flow charts. We transferred that realization to this web app. Our user actions are linked to application screens, which gives you a good overview of how your user interacts with your application.